Thank you for choosing Appointment Center Certification ("Company," "we," "us," or "our"). We strive to provide excellent service and customer satisfaction. This Refund Policy explains our policies regarding refunds for our services. By using our services, you agree to abide by the terms and conditions of this policy.
Refund Eligibility
(a) Course Enrollment Fees: Refunds for course enrollment fees are available subject to the following conditions:
- Requests for refunds must be made within [number] days from the date of enrollment.
- Refund requests must be sent in writing to our support team at support@appointment-setter-certificate.com.
- Only the course enrollment fee will be eligible for a refund. Any additional charges, such as processing fees, are non-refundable.
- Refunds will be issued back to the original payment method within 15 days of approval.
(b) Non-Refundable Services: Please note that the following services are non-refundable:
- Any completed or partially completed courses.
- Services rendered by our instructors or trainers.
- Digital or downloadable course materials.
Refund Process
To request a refund, please follow these steps:
(a) Send an email to support@appointment-setter-certificate.com with your refund request, including your full name, email address, date of enrollment, and reason for the refund.
(b) Our support team will review your request and respond within [number] business days.
(c) If your refund is approved, we will process the refund and notify you via email.
(d) Refunds will be issued to the original payment method used for the enrollment.
Discretionary Refunds
In exceptional circumstances, we may offer discretionary refunds outside the scope of this policy. Our decision to grant a discretionary refund will be based on factors such as service quality, technical issues, or extenuating circumstances. Discretionary refunds are evaluated on a case-by-case basis and are not guaranteed.
Changes to Services or Refund Policy
We reserve the right to modify, suspend, or terminate our services at any time without prior notice. Any changes to this Refund Policy will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.
Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact our support team at support@appointment-setter-certificate.com. We are here to help you.
Please note that this Refund Policy is subject to the terms and conditions set forth in our Terms of Service.
